The past 2 years have seen the highest number of employee resignations since people started tracking this data in 2000, and franchised business units were not immune. Employees are tired of working at companies that make them feel undervalued, underdeveloped, and ultimately uncared for by their
managers.
COVID-19 and the disruption of work patterns it created allowed people to reevaluate their working conditions and make changes based on what wasn’t working for them. While this is a good thing for employees, better aligning their values and principles with a new company, it has been tremendously disruptive for small businesses across North America. What was good enough for your employees yesterday is simply not cutting it in today’s competitive labour market, especially as industries like hospitality, tourism, and brick-and-mortar retail continue their strong recovery in the post-Covid world.
